FastSpring incident

Email Notifications

Resolved after 1 hour 35 minutes, affecting FastSpring System, on February 26, 2026.

resolved Feb 26, 2026, 10:32 PM UTC

During a routine maintenance release, from 12:25 pm PT to 02:00 pm PT, our system encountered an error where some buyer emails failed to be sent. The change has been reverted, and we can confirm buyer emails are successfully being sent.

Started
Feb 26, 2026, 08:25 PM UTC
Resolved
Feb 26, 2026, 10:00 PM UTC
Duration
1h 35m
Detected by Pingoru
Feb 26, 2026, 08:25 PM UTC

Affected components

FastSpring System

Update timeline

  1. resolved Feb 26, 2026, 10:32 PM UTC

    During a routine maintenance release, from 12:25 pm PT to 02:00 pm PT, our system encountered an error where some buyer emails failed to be sent. The change has been reverted, and we can confirm buyer emails are successfully being sent.

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