FACTS incident

Service Interruption impacting Facts Childcare Management

Major Resolved View vendor source →

FACTS experienced a major incident on August 24, 2026 affecting Childcare Management (FCM) and Childcare Management (FCM), lasting 7h 25m. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2026, 08:13 AM UTC
Resolved
Aug 24, 2026, 03:38 PM UTC
Duration
7h 25m
Detected by Pingoru
Aug 24, 2026, 08:13 AM UTC

Affected components

Childcare Management (FCM)Childcare Management (FCM)

Update timeline

  1. identified Aug 24, 2026, 08:13 AM UTC

    We are aware of a service interruption impacting Childcare Management (FCM). Our team is actively investigating and working to restore service as quickly as possible. We apologize for the inconvenience and appreciate your patience as we address this with priority.

  2. investigating Aug 24, 2026, 10:54 AM UTC

    The issue impacting Childcare Management (FCM) has been resolved, and services are operating normally. We appreciate your patience and understanding while we worked to restore functionality.

  3. resolved Aug 24, 2026, 03:38 PM UTC

    The issue impacting Childcare Management (FCM) has been resolved.