FACTS experienced a notice incident on May 1, 2026 affecting FACTS SIS and FACTS SIS, lasting 1d 12h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 01, 2026, 09:00 AM UTC
FACTS will be performing planned system maintenance during off-hours to support ongoing improvements to performance and reliability. Maintenance is scheduled for 05/02/2026 between 09:00 and 21:00. During this maintenance window, a limited number of clients may experience brief service interruptions of up to 15 minutes. No action is required. Thank you for your patience as we continue to enhance the FACTS platform.
- in progress May 02, 2026, 09:00 AM UTC
FACTS will be performing planned system maintenance during off-hours to support ongoing improvements to performance and reliability. Maintenance is scheduled for 05/02/2026 between 09:00 and 21:00. During this maintenance window, a limited number of clients may experience brief service interruptions of up to 15 minutes. No action is required. Thank you for your patience as we continue to enhance the FACTS platform.
- resolved May 02, 2026, 09:00 PM UTC
The scheduled change has been successfully completed.