FACTS incident

FACTS Planned Maintenance

Notice Resolved View vendor source →
Started
May 01, 2026, 09:00 AM UTC
Resolved
May 02, 2026, 09:00 PM UTC
Duration
1d 12h
Detected by Pingoru
May 01, 2026, 09:00 AM UTC

Affected components

FACTS SISFACTS SIS

Update timeline

  1. investigating May 01, 2026, 09:00 AM UTC

    FACTS will be performing planned system maintenance during off-hours to support ongoing improvements to performance and reliability. Maintenance is scheduled for 05/02/2026 between 09:00 and 21:00. During this maintenance window, a limited number of clients may experience brief service interruptions of up to 15 minutes. No action is required. Thank you for your patience as we continue to enhance the FACTS platform.

  2. in progress May 02, 2026, 09:00 AM UTC

    FACTS will be performing planned system maintenance during off-hours to support ongoing improvements to performance and reliability. Maintenance is scheduled for 05/02/2026 between 09:00 and 21:00. During this maintenance window, a limited number of clients may experience brief service interruptions of up to 15 minutes. No action is required. Thank you for your patience as we continue to enhance the FACTS platform.

  3. resolved May 02, 2026, 09:00 PM UTC

    The scheduled change has been successfully completed.

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