FACTS incident

FACTS SIS Planned Maintenance

Notice Resolved View vendor source →

FACTS experienced a notice incident on June 19, 2026 affecting FACTS SIS and FACTS SIS and 1 more component, lasting 1d 12h. The incident has been resolved; the full update timeline is below.

Started
Jun 19, 2026, 09:00 AM UTC
Resolved
Jun 20, 2026, 09:00 PM UTC
Duration
1d 12h
Detected by Pingoru
Jun 19, 2026, 09:00 AM UTC

Affected components

FACTS SISFACTS SISFACTS SISFACTS SISFACTS SIS

Update timeline

  1. investigating Jun 19, 2025, 09:00 AM UTC

    FACTS will be performing planned system maintenance during off-hours to support ongoing improvements to performance and reliability. Maintenance is scheduled for 06/20/2026 between 09:00 and 21:00. During this maintenance window, a limited number of clients may experience brief service interruptions of up to 15 minutes. No action is required. Thank you for your patience as we continue to enhance the FACTS platform.

  2. in progress Jun 20, 2025, 09:00 AM UTC

    FACTS will be performing planned system maintenance during off-hours to support ongoing improvements to performance and reliability. Maintenance is scheduled for 06/20/2026 between 09:00 and 21:00. During this maintenance window, a limited number of clients may experience brief service interruptions of up to 15 minutes. No action is required. Thank you for your patience as we continue to enhance the FACTS platform.

  3. resolved Jun 20, 2026, 09:00 PM UTC

    The scheduled change has been successfully completed.