FACTS incident

Multi-Factor Authentication (MFA) Questions

Notice Resolved View vendor source →

FACTS experienced a notice incident on April 27, 2026 affecting FACTS SIS and FACTS SIS and 1 more component, lasting 39d 7h. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2026, 12:33 PM UTC
Resolved
Jun 05, 2026, 08:01 PM UTC
Duration
39d 7h
Detected by Pingoru
Apr 27, 2026, 12:33 PM UTC

Affected components

FACTS SISFACTS SISFACTS SISFACTS SIS

Update timeline

  1. investigating Apr 27, 2026, 12:33 PM UTC

    For MFA questions, setup, and troubleshooting guidance, please visit the HubHelp MFA Resource Center: Multi-Factor Authentication (MFA) Troubleshooting & FAQs - HubHelp

  2. resolved May 04, 2026, 08:01 AM UTC

    Informational notice complete.