FACTS incident

Performance Issues impacting FACTS SIS

FACTS is currently experiencing a major incident affecting FACTS SIS, which began 9h ago. The vendor's full update timeline is below.

Started
Jun 22, 2026, 09:51 AM UTC
Resolved
Ongoing
Duration
● 8h 41m
Detected by Pingoru
Jun 22, 2026, 09:51 AM UTC

Affected components

FACTS SIS

Update timeline

  1. investigating Jun 22, 2026, 09:51 AM UTC

    We are aware of performance issues impacting FACTS SIS. Our team is actively investigating and working to restore normal performance. We apologize for the inconvenience and appreciate your patience as we address this with priority.

  2. investigating Jun 22, 2026, 11:22 AM UTC

    The issue impacting FACTS SIS has been resolved, and services are operating normally. We appreciate your patience and understanding while we worked to restore functionality.