FACTS experienced a major incident on February 2, 2026 affecting FACTS SIS and FACTS SIS, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Affected components
FACTS SISFACTS SIS
Update timeline
- monitoring Feb 02, 2026, 10:43 AM UTC
We are continuing to monitor performance issues impacting Enrollment, Application, FACTS SIS, and Admissions to confirm normal performance. This issue is set to be confirmed resolved at 2:00 PM CST. Any new developments or interruptions in normal operations will be communicated as they arise.
- resolved Feb 03, 2026, 02:19 PM UTC
The issue impacting Enrollment, Application, FACTS SIS, Admissions has been resolved.