FACTS experienced a major incident on February 13, 2026 affecting FACTS SIS and FACTS SIS, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
FACTS SISFACTS SIS
Update timeline
- investigating Feb 13, 2026, 12:43 PM UTC
We are aware of performance issues impacting FACTS SIS. Our team is actively investigating and working to restore normal performance. We apologize for the inconvenience and appreciate your patience as we address this with priority.
- resolved Feb 13, 2026, 01:02 PM UTC
The issue impacting FACTS SIS has been resolved.