FACTS incident

Performance Issues impacting Classroom and Attendance

Notice Resolved View vendor source →

FACTS experienced a notice incident on February 26, 2026 affecting Attendance and Classroom and 1 more component, lasting 4h. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2026, 08:27 AM UTC
Resolved
Feb 26, 2026, 12:27 PM UTC
Duration
4h
Detected by Pingoru
Feb 26, 2026, 08:27 AM UTC

Affected components

AttendanceClassroomAttendanceClassroom

Update timeline

  1. investigating Feb 26, 2026, 08:27 AM UTC

    We are currently investigating an issue that has been reported by some users. Our team is actively working to identify the root cause and implement a resolution as quickly as possible.

  2. investigating Feb 26, 2026, 09:17 AM UTC

    The issue impacting Classroom and Attendance have been resolved, and services are operating normally. We appreciate your patience and understanding while we worked to restore functionality.

  3. resolved Feb 26, 2026, 12:27 PM UTC

    The issue impacting Attendance and Classroom has been resolved.