FACTS experienced a major incident on March 2, 2026 affecting Admissions and Admissions, lasting 4h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 02, 2026, 01:41 PM UTC
We are aware of performance issues impacting Admissions. Our team is actively investigating and working to restore normal performance. We apologize for the inconvenience and appreciate your patience as we address this with priority.
- investigating Mar 02, 2026, 02:03 PM UTC
Our team is continuing to address the performance issues impacting Admissions. A temporary workaround is available by accessing the system using an Incognito/private browser window. Investigation and recovery efforts are ongoing, and restoring service remains our highest priority. We will provide another update once more information becomes available.
- investigating Mar 02, 2026, 04:11 PM UTC
The issue impacting Admissions has been resolved, and services are operating normally. We appreciate your patience and understanding while we worked to restore functionality.
- resolved Mar 02, 2026, 05:41 PM UTC
The issue impacting Admissions has been resolved.