FACTS incident

Performance Issues impacting Parent Alert

Major Resolved View vendor source →
Started
Mar 16, 2026, 05:49 PM UTC
Resolved
Mar 17, 2026, 08:09 AM UTC
Duration
14h 20m
Detected by Pingoru
Mar 16, 2026, 05:49 PM UTC

Update timeline

  1. investigating Mar 16, 2026, 05:49 PM UTC

    We are aware of performance issues impacting Parent Alert. Our team is actively investigating and working to restore normal performance. We apologize for the inconvenience and appreciate your patience as we address this with priority.

  2. monitoring Mar 16, 2026, 07:00 PM UTC

    We experienced an issue that impacted Parent Alert and the issue has been resolved. We are continuing to closely monitor to ensure services remain stable. Further updates will be posted here if needed.

  3. resolved Mar 17, 2026, 08:09 AM UTC

    The issue impacting Parent Alert has been resolved.

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