Facilisgroup incident

Service Alert for Syncore Update

Resolved after 1 hour 32 minutes, on May 15, 2026.

investigating May 15, 2026, 02:11 PM UTC

We've fixed the core issue, and are waiting for things to recover.

Started
May 15, 2026, 01:15 PM UTC
Resolved
May 15, 2026, 02:47 PM UTC
Duration
1h 32m
Detected by Pingoru
May 15, 2026, 01:15 PM UTC

Update timeline

  1. investigating May 15, 2026, 01:15 PM UTC

    We've identified the issue and working to resolve it as soon as possible! Syncore may become intermittently unavailable. We apologize for this inconvenience and will provide an update soon.

  2. investigating May 15, 2026, 01:25 PM UTC

    We've confirmed there is a problem, we're working to resolve it.

  3. investigating May 15, 2026, 02:11 PM UTC

    We've fixed the core issue, and are waiting for things to recover.

  4. resolved May 15, 2026, 02:47 PM UTC

    We've now resolved the incident. Thanks for your patience.

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