Facilisgroup incident

Service Alert for Syncore Update

Major Ongoing View vendor source →

Facilisgroup is currently experiencing a major incident, which began 2h ago. The vendor's full update timeline is below.

Started
May 15, 2026, 01:15 PM UTC
Resolved
Ongoing
Duration
● 1h 30m
Detected by Pingoru
May 15, 2026, 01:15 PM UTC

Update timeline

  1. investigating May 15, 2026, 01:15 PM UTC

    We've identified the issue and working to resolve it as soon as possible! Syncore may become intermittently unavailable. We apologize for this inconvenience and will provide an update soon.

  2. investigating May 15, 2026, 01:25 PM UTC

    We've confirmed there is a problem, we're working to resolve it.

  3. investigating May 15, 2026, 02:11 PM UTC

    We've fixed the core issue, and are waiting for things to recover.