Facilisgroup had 10 outages in the last 2 years totaling 576h 22m of downtime — averaging 0.4 incidents per month.
There were 10 Facilisgroup outages since March 7, 2026 totaling 576h 22m of downtime. Each is summarised below — incident details, duration, and resolution information.
We've fixed the core issue, and are waiting for things to recover.
We've now resolved the incident. Thanks for your patience.
The operations team will deploy an unscheduled Syncore update to remediate a defect impacting API service. Syncore, The Signature Collection, @ease v1 and associated services will be intermittently unavailable between 10am EST and 10:30am EST. We are working to minimize the scope and impact of this maintenance for partners.
We've addressed the core issue, and are waiting for things to recover.
We've now resolved the incident. Thanks for your patience.
We have identified two issues in @ease. Our team is currently working to resolve them. We apologize for this inconvenience and will provide an update soon.
We've now resolved the incident. Thanks for your patience.
We have identified an issue related to Contact Search link being broken. Our team is currently working to resolve the problem. We apologize for this inconvenience and will provide an update soon.
A patch will be deployed to address the issue tonight.
We've now resolved the incident. Thanks for your patience.
We are investigating an issue related to slowness with Commercio Stores. Our team is currently working to resolve the problem. We apologize for this inconvenience and will provide an update soon.
We've now resolved the incident. Thanks for your patience.
We are investigating an issue related to the API service with Syncore. Our team is currently working to resolve the problem. We apologize for this inconvenience and will provide an update soon.
We've fixed the core issue, and are waiting for things to recover.
We've now resolved the incident. Thanks for your patience.
We've now resolved the incident and will continue to monitor and implement improvements over the coming days. Thanks for your patience.
We've now resolved the incident. Thanks for your patience.
We've now resolved the incident. Thanks for your patience.