Facilisgroup incident
Service Disruption Alert for Syncore and Commercio Stores
Facilisgroup experienced a major incident on October 13, 2026, lasting 37m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 13, 2026, 03:41 AM UTC
We have identified an issue and our team is currently working to resolve the problem. We apologize for this inconvenience and will provide an update [soon /by date and time].
- resolved Oct 13, 2026, 04:18 AM UTC
We've now resolved the incident. Thanks for your patience.