Facilisgroup incident
Service Defect /Service Disruption /Degraded Service Alert for [Syncore /Commercio Stores]
Major Vendor's status page →
Ongoing since 07:50 PM UTC, affecting @ease v1 and @ease v1 - Canada and 1 more.
We are investigating an issue related to slow performance with Syncore and related systems. Our team is currently working to resolve the problem. We apologize for this inconvenience and will provide an update soon.
Affected components
@ease v1 @ease v1 - Canada@ease v1 - United StatesSyncoreEarly AccessSyncore v2Syncore APIThe Signature CollectionCommercio StoresCompany Stores
Update timeline
- investigating Nov 07, 2026, 07:50 PM UTC
We are investigating an issue related to slow performance with Syncore and related systems. Our team is currently working to resolve the problem. We apologize for this inconvenience and will provide an update soon.
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