EZ Texting Outage History

EZ Texting is up right now

EZ Texting had 18 outages in the last 2 years totaling 120h 41m of downtime — averaging 0.7 incidents per month.

There were 18 EZ Texting outages since August 6, 2025 totaling 120h 41m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.eztexting.com

Minor May 8, 2026

Degraded Message Delivery on AT&T with Trackable Links

Detected by Pingoru
May 08, 2026, 06:15 PM UTC
Resolved
May 08, 2026, 08:52 PM UTC
Duration
2h 37m
Affected: EZ Texting SMS
Timeline · 2 updates
  1. investigating May 08, 2026, 06:15 PM UTC

    Messages that contain Trackable Links are seeing degraded message delivery to AT&T devices. We recommend avoiding the use of trackable links until this is resolved in order to prioritize your message delivery.

  2. resolved May 08, 2026, 08:52 PM UTC

    Our records show a minor impact on message delivery to AT&T devices for messages that between 4/29-5/7. The incident has now been resolved.

Read the full incident report →

Minor April 30, 2026

AT&T carrier network — intermittent delivery failures

Detected by Pingoru
Apr 30, 2026, 10:21 PM UTC
Resolved
May 01, 2026, 01:16 PM UTC
Duration
14h 54m
Affected: CallFire SMSEZ Texting SMSCallFire MMSEZ Texting MMS
Timeline · 2 updates
  1. identified Apr 30, 2026, 10:21 PM UTC

    AT&T is experiencing degraded message delivery across several US regions. SMS and MMS messages destined to AT&T subscribers are seeing elevated failure rates and latency above baseline. Our systems are actively monitoring.

  2. resolved May 01, 2026, 01:16 PM UTC

    As of 1:30 AM EST, the AT&T delivery issue has been resolved. Messages are delivering normally.

Read the full incident report →

Critical April 25, 2026

Service Access Outage

Detected by Pingoru
Apr 25, 2026, 03:46 PM UTC
Resolved
Apr 25, 2026, 05:43 PM UTC
Duration
1h 56m
Affected: EZ Texting WebsiteEZ Texting ServicesEZ Texting SMSEZ Texting MMS
Timeline · 3 updates
  1. investigating Apr 25, 2026, 03:46 PM UTC

    We are currently experiencing a major outage affecting customer login. Users may be unable to access their EZTexting accounts at this time. Our team is actively investigating the issue and working to restore access as quickly as possible. We apologize for the disruption and thank you for your patience.

  2. identified Apr 25, 2026, 05:09 PM UTC

    We have identified the cause of the service access outage and a fix is currently in progress. During this time, customers may experience degraded performance. We will continue to provide updates as we work toward full restoration. We appreciate your patience.

  3. resolved Apr 25, 2026, 05:43 PM UTC

    The service access outage has been fully resolved. Customers can now log in and access their EZTexting accounts as normal. We apologize for the disruption this caused and thank you for your patience throughout this incident.

Read the full incident report →

Critical April 22, 2026

AMEX Credit Card Transaction Issue

Detected by Pingoru
Apr 22, 2026, 06:00 PM UTC
Resolved
Apr 23, 2026, 04:56 PM UTC
Duration
22h 56m
Affected: CallFire WebsiteEZ Texting Website
Timeline · 3 updates
  1. investigating Apr 22, 2026, 06:00 PM UTC

    We are currently experiencing an issue processing American Express transactions. Please use an alternate form of payment until the issue is resolved. Our team is currently investigating the issue.

  2. identified Apr 23, 2026, 04:07 PM UTC

    We have identified the cause of the issue and are actively working with the respective parties to reinstate American Express transactions. We apologize for the disruption and thank you for your patience.

  3. resolved Apr 23, 2026, 04:56 PM UTC

    American Express transactions have been fully reinstated and are processing normally. We apologize for the inconvenience this caused and thank you for your continued patience.

Read the full incident report →

Minor January 22, 2026

Provisioning Delays

Detected by Pingoru
Jan 22, 2026, 02:24 PM UTC
Resolved
Jan 23, 2026, 03:51 PM UTC
Duration
1d 1h
Affected: Number Provisioning
Timeline · 2 updates
  1. investigating Jan 22, 2026, 02:24 PM UTC

    We are currently experiencing provisioning delays. Our team is actively working with our aggregator partners to identify and resolve the issue as quickly as possible. We will provide updates as more information becomes available.

  2. resolved Jan 23, 2026, 03:51 PM UTC

    The provisioning delays have been resolved. Our team worked with our aggregator partners to restore normal provisioning timelines. All provisioning is now processing as expected. Thank you for your patience.

Read the full incident report →

Minor January 16, 2026

Inbound 10DLC SMS Disruption

Detected by Pingoru
Jan 16, 2026, 06:13 PM UTC
Resolved
Jan 16, 2026, 11:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Jan 16, 2026, 06:13 PM UTC

    Inbound SMS traffic to 10DLC local numbers (non-toll-free, non-short code) was unavailable due to an upstream carrier connectivity issue. Monitoring alerts triggered around 6:07 AM PST indicating no inbound message responses. The issue was caused by inbound message connections being rejected at the carrier level, preventing messages from being delivered to 10DLC numbers. Outbound messaging was not impacted. Service was restored around 7:00 AM PST

Read the full incident report →

Major January 15, 2026

Service Alert — Inbound 10DLC Messaging Impact

Detected by Pingoru
Jan 15, 2026, 03:33 PM UTC
Resolved
Jan 15, 2026, 03:40 PM UTC
Duration
6m
Affected: SMS - Long CodesCallFire SMSEZ Texting SMSMMS - Long CodesCallFire MMSEZ Texting MMS
Timeline · 2 updates
  1. investigating Jan 15, 2026, 03:33 PM UTC

    Please be advised that inbound messaging to 10DLC numbers (non-short code, non-toll-free) is currently not working. Outbound messaging is operating normally. Our carrier partners are actively investigating. Updates will be posted as they become available.

  2. resolved Jan 15, 2026, 03:40 PM UTC

    Inbound SMS traffic to 10DLC numbers (non-toll-free, non-short code) was unavailable between approximately 12:30 AM PST and 7:30 AM PST. Outbound messaging was not impacted during this time. Service has since been restored and inbound messages are processing normally. If you believe any inbound messages were missed during the incident window, please contact support for assistance. We appreciate your patience.

Read the full incident report →

Major January 14, 2026

Verizon SMS/MMS Delivery Delays

Detected by Pingoru
Jan 14, 2026, 08:30 PM UTC
Resolved
Jan 15, 2026, 02:31 PM UTC
Duration
18h
Affected: SMS - Short CodesSMS - Long CodesSMS - Toll FreeMMS - Short CodesCallFire SMSEZ Texting SMSMMS - Long CodesCallFire MMSEZ Texting MMSMMS - Toll-FreeOutbound VoiceInbound VoiceToll-Free Voice
Timeline · 2 updates
  1. investigating Jan 14, 2026, 08:30 PM UTC

    We are currently investigating message delivery issues impacting Verizon Wireless subscribers in the United States. Customers may experience delayed outbound and inbound messages, delayed or missing delivery receipts, and intermittent delivery failures. This issue is related to an upstream carrier outage and may affect SMS and MMS traffic across 10DLC, Toll-Free, and Short Code messaging. Our platform remains operational and continues accepting messages, but delivery to Verizon recipients may be delayed. We are actively working with our carrier partner to monitor the situation and will provide updates as more information becomes available.

  2. resolved Jan 15, 2026, 02:31 PM UTC

    Resolved — Verizon Messaging Issue The Verizon carrier issue impacting message delivery has been resolved. Normal service has been restored. If any messages to Verizon contacts were impacted during the incident, we recommend resending them. Thank you for your patience

Read the full incident report →

Notice December 15, 2025

EZ Texting Service Access Degradation

Detected by Pingoru
Dec 15, 2025, 09:27 PM UTC
Resolved
Dec 15, 2025, 11:30 PM UTC
Duration
2h 3m
Affected: EZ Texting WebsiteEZ Texting Services
Timeline · 4 updates
  1. investigating Dec 15, 2025, 09:27 PM UTC

    We are aware of an issue impacting access to EZ Texting. Our team is actively investigating and working on a fix. We will provide updates as more information becomes available.

  2. identified Dec 15, 2025, 10:43 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 15, 2025, 10:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 15, 2025, 11:30 PM UTC

    The issue preventing access to EZ Texting accounts has been resolved. Customers should now be able to log in normally. Thank you for your patience while our team worked to address this issue.

Read the full incident report →

Minor December 11, 2025

Multi-Factor Authentication (MFA) Functionality

Detected by Pingoru
Dec 11, 2025, 03:13 PM UTC
Resolved
Dec 11, 2025, 03:40 PM UTC
Duration
26m
Affected: EZ Texting Website
Timeline · 2 updates
  1. investigating Dec 11, 2025, 03:13 PM UTC

    We are currently investigating an issue affecting the new Multi-Factor Authentication process. Our team is working to identify the cause and implement a fix. We will provide an update as soon as a resolution has been deployed. Thank you for your patience.

  2. resolved Dec 11, 2025, 03:40 PM UTC

    The issue affecting the new Multi-Factor Authentication process has been fully resolved. Users should now be able to log in without any interruptions. Thank you for your patience while our team worked to identify the cause and implement the fix.

Read the full incident report →

Minor December 5, 2025

Inbound AT&T Messages appearing as “Removed attachment of banned MimeType”

Detected by Pingoru
Dec 05, 2025, 10:02 PM UTC
Resolved
Dec 06, 2025, 01:41 AM UTC
Duration
3h 39m
Affected: EZ Texting MMS
Timeline · 2 updates
  1. investigating Dec 05, 2025, 10:02 PM UTC

    We are currently investigating reports that messages sent by AT&T subscribers may appear in your inbox with the error message “Removed attachment of banned MimeType.” Our team is actively working with the affected carrier to identify the cause. We will provide updates as soon as more information becomes available.

  2. resolved Dec 06, 2025, 01:41 AM UTC

    The issue causing messages from AT&T subscribers to appear in your inbox with the error “Removed attachment of banned MimeType.” has been resolved. We thank you for your patience while we worked with the carrier to address this issue.

Read the full incident report →

Critical November 9, 2025

Outage - Message Delivery and Reporting Affected

Detected by Pingoru
Nov 09, 2025, 08:52 PM UTC
Resolved
Nov 09, 2025, 10:51 PM UTC
Duration
1h 59m
Affected: EZ Texting ServicesEZ Texting SMSEZ Texting MMS
Timeline · 2 updates
  1. investigating Nov 09, 2025, 08:52 PM UTC

    We are currently experiencing issues delivering messages and generating reports. We recommend pausing your campaigns until we're fully online. We're very sorry for the inconvenience; thank you for your patience while we work towards a fix.

  2. resolved Nov 09, 2025, 10:51 PM UTC

    We have finished our investigation and monitoring; our team found that the outage was partial, not full, and the majority of messages sent during the service issue period were confirmed delivered. If you see any inconsistencies with your delivery reporting during the outage period of 9:30am to 1:30pm PT, please let our customer support team know at [email protected]. Thank you for your patience.

Read the full incident report →

Minor November 4, 2025

We are currently experiencing a platform degradation impacting MMS traffic

Detected by Pingoru
Nov 04, 2025, 05:59 PM UTC
Resolved
Nov 04, 2025, 08:55 PM UTC
Duration
2h 56m
Affected: MMS - Short CodesMMS - Long CodesCallFire MMSEZ Texting MMSMMS - Toll-Free
Timeline · 2 updates
  1. investigating Nov 04, 2025, 05:59 PM UTC

    One of our messaging partners has reported an ongoing MMS service interruption, which may cause delays in message delivery for some users. We recommend avoiding message retries at this time, as additional attempts may also be delayed.

  2. resolved Nov 04, 2025, 08:55 PM UTC

    The earlier MMS sending delays caused by our messaging aggregators have been resolved. Message delivery has returned to normal, and all systems are operating as expected. Thank you for your patience and understanding while we worked to restore full service.

Read the full incident report →

Minor October 28, 2025

Number Provisioning Delays

Detected by Pingoru
Oct 28, 2025, 06:11 PM UTC
Resolved
Oct 29, 2025, 02:00 PM UTC
Duration
19h 49m
Affected: Number Provisioning
Timeline · 2 updates
  1. identified Oct 28, 2025, 06:11 PM UTC

    We’re currently experiencing delays in number provisioning. Our team is actively working with our partners to identify the cause and implement a fix.

  2. resolved Oct 29, 2025, 02:00 PM UTC

    The issue causing delays in number provisioning has been resolved. Number provisioning services are now operating normally. Thank you for your patience and understanding during this time.

Read the full incident report →

Notice September 5, 2025

Intermittent Reporting Latency

Detected by Pingoru
Sep 05, 2025, 05:02 PM UTC
Resolved
Sep 05, 2025, 01:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Sep 05, 2025, 05:02 PM UTC

    Between approximately 6:00 AM and 9:10 AM PT (9:00 AM–12:10 PM ET), customers may have experienced slow load times and delayed data in Reporting and Analytics. The incident was resolved at 9:10 AM PT (12:10 PM ET) and performance has returned to normal. Message delivery and scheduling were not impacted.

Read the full incident report →

Major September 2, 2025

T-Mobile MMS Delivery Failures

Detected by Pingoru
Sep 02, 2025, 05:49 PM UTC
Resolved
Sep 02, 2025, 09:21 PM UTC
Duration
3h 31m
Affected: MMS - Long Codes
Timeline · 2 updates
  1. investigating Sep 02, 2025, 05:49 PM UTC

    We are aware of an issue causing intermittent delivery failures for MMS messages to T-Mobile recipients when sent from 10DLC numbers (10 digit local numbers). Our teams are investigating and will provide updates as more information becomes available.

  2. resolved Sep 02, 2025, 09:21 PM UTC

    The delivery issue affecting MMS messages sent to T-Mobile recipients from 10DLC numbers has been resolved as of ~2:30pm EST (11:30am PST). Monitoring confirms that errors have stopped, with the last error observed at 11:11am PST.

Read the full incident report →

Major August 12, 2025

Web app and API Service Outage

Detected by Pingoru
Aug 12, 2025, 04:50 PM UTC
Resolved
Aug 12, 2025, 05:06 PM UTC
Duration
15m
Affected: CallFire WebsiteEZ Texting WebsiteCallFire APIEZ Texting API
Timeline · 2 updates
  1. identified Aug 12, 2025, 04:50 PM UTC

    We’re currently experiencing a full outage affecting both the web app and API services, which began early morning. Our team has identified a potential cause and is preparing to test a fix. We anticipate services will begin stabilizing shortly and will continue to provide updates as we learn more about the impact.

  2. resolved Aug 12, 2025, 05:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 6, 2025

Message Deliver Outage for AT&T

Detected by Pingoru
Aug 06, 2025, 06:08 PM UTC
Resolved
Aug 06, 2025, 03:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Aug 06, 2025, 06:08 PM UTC

    A messaging outage impacting AT&T numbers began on August 5, 2025, at approximately 11:00 PM EST. The issue was promptly resolved by the respective carrier at 2:00 AM EST on August 6, 2025. Messaging services to AT&T numbers have since returned to normal operation. We appreciate your patience and understanding.

Read the full incident report →