EZ Texting incident

Inbound 10DLC SMS Disruption

Minor Resolved View vendor source →

EZ Texting experienced a minor incident on January 16, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 16, 2026, 06:13 PM UTC
Resolved
Jan 16, 2026, 11:00 AM UTC
Duration
Detected by Pingoru
Jan 16, 2026, 06:13 PM UTC

Update timeline

  1. resolved Jan 16, 2026, 06:13 PM UTC

    Inbound SMS traffic to 10DLC local numbers (non-toll-free, non-short code) was unavailable due to an upstream carrier connectivity issue. Monitoring alerts triggered around 6:07 AM PST indicating no inbound message responses. The issue was caused by inbound message connections being rejected at the carrier level, preventing messages from being delivered to 10DLC numbers. Outbound messaging was not impacted. Service was restored around 7:00 AM PST