EZ Texting incident

Service Access Outage

Critical Resolved View vendor source →

EZ Texting experienced a critical incident on April 25, 2026 affecting EZ Texting Website and EZ Texting Services and 1 more component, lasting 1h 56m. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2026, 03:46 PM UTC
Resolved
Apr 25, 2026, 05:43 PM UTC
Duration
1h 56m
Detected by Pingoru
Apr 25, 2026, 03:46 PM UTC

Affected components

EZ Texting WebsiteEZ Texting ServicesEZ Texting SMSEZ Texting MMS

Update timeline

  1. investigating Apr 25, 2026, 03:46 PM UTC

    We are currently experiencing a major outage affecting customer login. Users may be unable to access their EZTexting accounts at this time. Our team is actively investigating the issue and working to restore access as quickly as possible. We apologize for the disruption and thank you for your patience.

  2. identified Apr 25, 2026, 05:09 PM UTC

    We have identified the cause of the service access outage and a fix is currently in progress. During this time, customers may experience degraded performance. We will continue to provide updates as we work toward full restoration. We appreciate your patience.

  3. resolved Apr 25, 2026, 05:43 PM UTC

    The service access outage has been fully resolved. Customers can now log in and access their EZTexting accounts as normal. We apologize for the disruption this caused and thank you for your patience throughout this incident.