EZ Texting experienced a major incident on August 12, 2025 affecting CallFire Website and EZ Texting Website and 1 more component, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
CallFire WebsiteEZ Texting WebsiteCallFire APIEZ Texting API
Update timeline
- identified Aug 12, 2025, 04:50 PM UTC
We’re currently experiencing a full outage affecting both the web app and API services, which began early morning. Our team has identified a potential cause and is preparing to test a fix. We anticipate services will begin stabilizing shortly and will continue to provide updates as we learn more about the impact.
- resolved Aug 12, 2025, 05:06 PM UTC
This incident has been resolved.