EZ Texting incident

AMEX Credit Card Transaction Issue

Resolved after 22 hours 56 minutes, affecting CallFire Website and EZ Texting Website, on April 22, 2026.

resolved Apr 23, 2026, 04:56 PM UTC

American Express transactions have been fully reinstated and are processing normally. We apologize for the inconvenience this caused and thank you for your continued patience.

Started
Apr 22, 2026, 06:00 PM UTC
Resolved
Apr 23, 2026, 04:56 PM UTC
Duration
22h 56m
Detected by Pingoru
Apr 22, 2026, 06:00 PM UTC

Affected components

CallFire WebsiteEZ Texting Website

Update timeline

  1. investigating Apr 22, 2026, 06:00 PM UTC

    We are currently experiencing an issue processing American Express transactions. Please use an alternate form of payment until the issue is resolved. Our team is currently investigating the issue.

  2. identified Apr 23, 2026, 04:07 PM UTC

    We have identified the cause of the issue and are actively working with the respective parties to reinstate American Express transactions. We apologize for the disruption and thank you for your patience.

  3. resolved Apr 23, 2026, 04:56 PM UTC

    American Express transactions have been fully reinstated and are processing normally. We apologize for the inconvenience this caused and thank you for your continued patience.

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