EZ Texting experienced a critical incident on April 22, 2026 affecting CallFire Website and EZ Texting Website, lasting 22h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 22, 2026, 06:00 PM UTC
We are currently experiencing an issue processing American Express transactions. Please use an alternate form of payment until the issue is resolved. Our team is currently investigating the issue.
- identified Apr 23, 2026, 04:07 PM UTC
We have identified the cause of the issue and are actively working with the respective parties to reinstate American Express transactions. We apologize for the disruption and thank you for your patience.
- resolved Apr 23, 2026, 04:56 PM UTC
American Express transactions have been fully reinstated and are processing normally. We apologize for the inconvenience this caused and thank you for your continued patience.