EZ Texting experienced a major incident on September 2, 2025 affecting MMS - Long Codes, lasting 3h 31m. The incident has been resolved; the full update timeline is below.
Affected components
MMS - Long Codes
Update timeline
- investigating Sep 02, 2025, 05:49 PM UTC
We are aware of an issue causing intermittent delivery failures for MMS messages to T-Mobile recipients when sent from 10DLC numbers (10 digit local numbers). Our teams are investigating and will provide updates as more information becomes available.
- resolved Sep 02, 2025, 09:21 PM UTC
The delivery issue affecting MMS messages sent to T-Mobile recipients from 10DLC numbers has been resolved as of ~2:30pm EST (11:30am PST). Monitoring confirms that errors have stopped, with the last error observed at 11:11am PST.