Expel incident

Console Login Issues - Impacting certain SSO and Wiz Accounts

Notice Resolved View vendor source →

Expel experienced a notice incident on September 9, 2025, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2025, 01:17 PM UTC
Resolved
Sep 09, 2025, 01:34 PM UTC
Duration
16m
Detected by Pingoru
Sep 09, 2025, 01:17 PM UTC

Update timeline

  1. identified Sep 09, 2025, 01:17 PM UTC

    There is a known issue with Wiz. This is preventing our ability to triage and investigate Wiz alerts. Wiz have identified the root cause and a fix is being implemented (https://status.wiz.io/). As an interim workaround for impacted customers, we are going to promote/verify any critical or high Wiz alerts that come into the queue

  2. identified Sep 09, 2025, 01:22 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Sep 09, 2025, 01:34 PM UTC

    Wiz have confirmed that they have resolved the issue and our SOC Analysts are now able to triage and investigate Wiz alerts.