Expel experienced a notice incident on July 13, 2026 affecting Alert ingestion, lasting 29d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Alert ingestion
Update timeline
- investigating Jul 13, 2026, 08:20 PM UTC
On June 18th, a change was made in Expel's environment that inadvertently introduced logic that silently indexed vendor alerts. This change was reverted in order to restore alerting as soon as it was identified on July 1st. Our team has identified several alerts that occurred during the impacted service period within a number of customer environments that we are replaying. If any incidents surface, impacted customers will be notified via Workbench. In the meantime please do not hesitate to reach out to our team with any questions.
- resolved Aug 12, 2026, 05:47 PM UTC
This incident has been resolved.