Expel incident

Issue affecting some vendor alerts

Notice Ongoing View vendor source →

Expel is currently experiencing a notice incident affecting Alert ingestion, which began 12h ago. The vendor's full update timeline is below.

Started
Jul 13, 2026, 08:20 PM UTC
Resolved
Ongoing
Duration
● 12h
Detected by Pingoru
Jul 13, 2026, 08:20 PM UTC

Affected components

Alert ingestion

Update timeline

  1. investigating Jul 13, 2026, 08:20 PM UTC

    On June 18th, a change was made in Expel's environment that inadvertently introduced logic that silently indexed vendor alerts. This change was reverted in order to restore alerting as soon as it was identified on July 1st. Our team has identified several alerts that occurred during the impacted service period within a number of customer environments that we are replaying. If any incidents surface, impacted customers will be notified via Workbench. In the meantime please do not hesitate to reach out to our team with any questions.