Expel incident

Service Update: Orca Security Integration

Critical Resolved View vendor source →

Expel experienced a critical incident on November 12, 2025 affecting Alert ingestion, lasting 155d 22h. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2025, 03:28 PM UTC
Resolved
Apr 17, 2026, 01:52 PM UTC
Duration
155d 22h
Detected by Pingoru
Nov 12, 2025, 03:28 PM UTC

Affected components

Alert ingestion

Update timeline

  1. identified Nov 12, 2025, 03:28 PM UTC

    We’re upgrading our API connection and that may impact delivery of some alerts to Workbench. We are actively investigating and collaborating on a solution to ensure the consistent and complete delivery of all alert data. Please reach out to Orca if you’d like additional information. Thank you for your patience and understanding as we work through this.

  2. resolved Apr 17, 2026, 01:52 PM UTC

    This incident has been resolved.