Resolved after 1 hour 17 minutes, affecting CH-GVA-2 and CH-DK-2 and 1 more, on October 6, 2026.
Mitigation have been applied. Services are back to normal. We are monitoring the situation
Affected components
Update timeline
- investigating Oct 06, 2026, 08:39 AM UTC
We are investigating an increased error rates and latencies on the API. We’ll post an update as soon as we have more information.
- investigating Oct 06, 2026, 08:42 AM UTC
API connectivity is impacted for for most of the services. The issue is related to some internal connectivity issue we are facing. We are working to identify the root cause.
- investigating Oct 06, 2026, 08:52 AM UTC
We identified the root cause and applied mitigation
- monitoring Oct 06, 2026, 08:55 AM UTC
We are monitoring the services recovery
- monitoring Oct 06, 2026, 08:58 AM UTC
Services are back to normal.
- investigating Oct 06, 2026, 09:04 AM UTC
It appears we are still experiencing transient API issues in some zones. We are investigating
- investigating Oct 06, 2026, 09:15 AM UTC
The service should be back to normal. We are monitoring the situation
- investigating Oct 06, 2026, 09:24 AM UTC
The situation is still unstable. We are working back on mitigation
- investigating Oct 06, 2026, 09:48 AM UTC
Mitigation have been applied. Services are back to normal. We are monitoring the situation
- resolved Oct 06, 2026, 09:56 AM UTC
The issue has been resolved.
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