Exoscale experienced a minor incident on September 10, 2026 affecting CH-GVA-2 and CH-DK-2 and 1 more component, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
CH-GVA-2CH-DK-2DE-FRA-1DE-MUC-1AT-VIE-1AT-VIE-2BG-SOF-1HR-ZAG-1API
Update timeline
- investigating Sep 10, 2026, 09:27 AM UTC
We observe elevated error rate on most API operations.
- investigating Sep 10, 2026, 09:30 AM UTC
Issue escalated to partial outage
- investigating Sep 10, 2026, 09:35 AM UTC
All compute related API actions are currently affected. We are currently investigating the cause.
- investigating Sep 10, 2026, 09:38 AM UTC
The situation is improving. Less latency or errors are being observed
- investigating Sep 10, 2026, 09:40 AM UTC
Situation has mostly recovered back to nominal for most API calls
- monitoring Sep 10, 2026, 09:50 AM UTC
Service is back to nominal. We are monitoring the situation
- resolved Sep 10, 2026, 10:08 AM UTC
All systems are operational