Exoscale incident

NLB SOF maintenance takes more time than expected.

Minor Resolved View vendor source →

Exoscale experienced a minor incident on September 21, 2026 affecting BG-SOF-1 and Network Load Balancer NLB, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2026, 10:11 AM UTC
Resolved
Sep 21, 2026, 10:30 AM UTC
Duration
18m
Detected by Pingoru
Sep 21, 2026, 10:11 AM UTC

Affected components

BG-SOF-1Network Load Balancer NLB

Update timeline

  1. investigating Sep 21, 2026, 10:11 AM UTC

    We are experiencing issues with a scheduled NLB maintenance. API is not working, while no traffic drop to existing NLBs is expected. We are working on the fix. Sorry for the inconvenience.

  2. resolved Sep 21, 2026, 10:30 AM UTC

    The migration has being completed. No more issues are expected.