Exoscale incident

Compute Managed Elastic IP issues

Minor Resolved View vendor source →

Exoscale experienced a minor incident on September 18, 2026 affecting CH-DK-2 and DE-FRA-1 and 1 more component, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2026, 03:19 PM UTC
Resolved
Sep 18, 2026, 04:02 PM UTC
Duration
42m
Detected by Pingoru
Sep 18, 2026, 03:19 PM UTC

Affected components

CH-DK-2DE-FRA-1AT-VIE-1BG-SOF-1Compute

Update timeline

  1. investigating Sep 18, 2026, 03:19 PM UTC

    We are investigating a limited number of managed Elastic IPs connectivity issue

  2. investigating Sep 18, 2026, 03:24 PM UTC

    The root cause has been identified. We are preparing mitigation.

  3. investigating Sep 18, 2026, 03:33 PM UTC

    The issue is only impacting CH-DK-2, AT-VIE-1, DE-FRA-1 and BG-SOF-1. The number of impacted mEIPs is limited.

  4. investigating Sep 18, 2026, 03:43 PM UTC

    We are applying mitigation

  5. monitoring Sep 18, 2026, 03:58 PM UTC

    Mitigation has been applied. We are now monitoring the situation.

  6. resolved Sep 18, 2026, 04:02 PM UTC

    All the identified hosts have been handled. We are now closing the incident.