Exoscale had 10 outages in the last 2 years totaling 44h 48m of downtime — averaging 0.4 incidents per month.
There were 10 Exoscale outages since March 31, 2026 totaling 44h 48m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently experiencing network instability on a link with one of our BGP transit providers. Redundancy measures are actively routing traffic, so we do not expect any impact on service availability.
The situation is nominal again. All transit links in the zone are routing traffic.
We are investigating an increased error rates and latencies on the API. We’ll post an update as soon as we have more information.
We have found the roo cause and are applying a mitigation to solve the problem.
The mitigation was deployed and we are now back to a normal state. We are now in monitoring mode.
We are back in a normal state.
We are currently experiencing a degradation of network redundancy in AT-VIE-1 due to an ongoing incident affecting one of our transit providers. Following a maintenance operation on their side, the provider encountered a hardware failure on a router serving our connectivity in Vienna. The device could not be recovered remotely and requires a full replacement. At this time, services in the zone remain operational. However, redundancy is reduced, which may increase sensitivity to additional network events. The transit provider has dispatched a replacement device, with an estimated arrival on-site on April 16 at 03:00 CEST. Restoration of full redundancy will occur after the hardware is installed and services are fully recovered. We are closely monitoring the situation and will provide updates as more information becomes available. Impact: Reduced network redundancy in VIE1 (no current service disruption)
The incident affecting one of our transit providers in AT-VIE-1 has been resolved. Following the hardware issue that occurred after a maintenance operation, the provider has restored the affected router and services are now functioning normally. Network redundancy in AT-VIE-1 has been fully restored. We will continue to monitor the situation closely, but no further impact is expected. We apologize for any inconvenience this may have caused.
We’re seeing degraded performance of our object storage stack in entire DE-MUC-1 zone.
We’re currently applying a mitigation. We’ll update the incident as soon as we have new information.
We’ve applied a mitigation - we’re seeing improvement across entire zone.
Incident resolved.
We are investigating Increased internet network latencies and packet loss. We’ll post an update as soon as we have more information.
One of our internet transit provider is experiencing routing issues. Traffic has been re-routed to alternate paths. We are monitoring the situation
Our transit provider has confirmed an outage on their end. Situation is stable while traffic is routed to alternate paths
Issue with our transit provider has been resolved
We’re experiencing increased error rate on some NLBs in CH-DK-2.
We have applied a mitigation and we’re no longer seeing dropped traffic. We’ll keep monitoring the situation and update accordingly.
Issue has been resolved.
We are experiencing increased latency on Object Storage in ch-gva-2
The issue seems to be resolved, latency is back to normal.
We’re experiencing increased error rate on some NLBs in DE-FRA-1.
We have applied a mitigation and are currently monitoring the situation.
We do still experience increased error rate, and continue to investigate
Further mitigation has been applied, we are monitoring the situation which seems to be back to normal.
Issue has been resolved.