EverTrue experienced a minor incident on June 9, 2023 affecting Imports, lasting 23h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Imports
Update timeline
- investigating Jun 09, 2023, 12:59 PM UTC
We are currently investigating an issue that is causing degraded performance in the EverTrue importer. Files are currently processing slower than is typical. We are working to resolve the issue. Please reach out to [email protected] if you have any questions.
- monitoring Jun 09, 2023, 03:03 PM UTC
A fix has been implemented and we are monitoring the results. If you have any questions, please reach out to [email protected]
- monitoring Jun 10, 2023, 12:08 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 10, 2023, 12:09 PM UTC
This incident has been resolved.