EverTrue incident

EverTrue: Signal Email connection errors

Minor Resolved View vendor source →

EverTrue experienced a minor incident on May 11, 2026 affecting Signal Email, lasting 2h 40m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 02:38 PM UTC
Resolved
May 11, 2026, 05:18 PM UTC
Duration
2h 40m
Detected by Pingoru
May 11, 2026, 02:38 PM UTC

Affected components

Signal Email

Update timeline

  1. investigating May 11, 2026, 02:38 PM UTC

    We are currently investigating an issue that is preventing users from being able to connect their email accounts in Signal. We apologize for the inconvenience and are working to resolve the issue as quickly as possible. If you have any questions, please reach out to [email protected].

  2. monitoring May 11, 2026, 03:42 PM UTC

    A fix has been implemented and we are monitoring results. Please perform a hard refresh (command+shift+R on Mac, CTRL + F5 on PC) and then try re-connecting your email accounts

  3. resolved May 11, 2026, 05:18 PM UTC

    This incident has been resolved!