EverTrue incident

Importer is performing slow

Minor Resolved View vendor source →

EverTrue experienced a minor incident on August 27, 2023 affecting Imports, lasting 8h 26m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2023, 11:26 AM UTC
Resolved
Aug 27, 2023, 07:53 PM UTC
Duration
8h 26m
Detected by Pingoru
Aug 27, 2023, 11:26 AM UTC

Affected components

Imports

Update timeline

  1. identified Aug 27, 2023, 11:26 AM UTC

    The importer is performing slower than expected this morning. The problem has been identified and the team is working to resolve. All import jobs continue to be queued, but may take some time to process today.

  2. resolved Aug 27, 2023, 07:53 PM UTC

    This incident has been resolved.