EverTrue experienced a minor incident on November 13, 2024 affecting Application, lasting 1h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 13, 2024, 08:22 PM UTC
We have identified an issue that is preventing some users from being able to add new tasks or edit existing tasks. Users will have the ability to see their existing tasks and mark them complete, and constituents can still be added to cadences. We are working to resolve this issue now, if you have any questions please reach out to [email protected]
- monitoring Nov 13, 2024, 08:37 PM UTC
A fix has been implemented and we are monitoring the results. If you or your users were affected by the issue, please perform a hard refresh (Press command+shift+R if on Mac, CTRL +F5 if on PC) while logged into EverTrue, and tasks should work as expected. If you have any questions, please reach out to [email protected]
- resolved Nov 13, 2024, 09:35 PM UTC
This incident has been resolved. If you have any questions, please reach out to [email protected]