EverTrue incident

Platform Issues - Tasks & Cadences

Minor Resolved View vendor source →

EverTrue experienced a minor incident on May 27, 2025 affecting Application, lasting 4h 29m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2025, 01:39 PM UTC
Resolved
May 27, 2025, 06:08 PM UTC
Duration
4h 29m
Detected by Pingoru
May 27, 2025, 01:39 PM UTC

Affected components

Application

Update timeline

  1. investigating May 27, 2025, 01:39 PM UTC

    We have identified an issue that is preventing users from accessing the tasks and cadences tabs. We are working to resolve this issue now, if you have any questions please reach out to [email protected]

  2. monitoring May 27, 2025, 02:46 PM UTC

    A fix has been implemented and we are monitoring the results. Please do a hard refresh in your web browser (command+shift+R on Mac, CTRL+F5 on PC) and reach out to [email protected] if you continue to experience issues.

  3. resolved May 27, 2025, 06:08 PM UTC

    This incident has been resolved.