EverTrue incident

Platform Issues - Clarity Dashboards

Minor Resolved View vendor source →

EverTrue experienced a minor incident on May 28, 2025 affecting Application, lasting 20h 34m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2025, 06:10 PM UTC
Resolved
May 29, 2025, 02:44 PM UTC
Duration
20h 34m
Detected by Pingoru
May 28, 2025, 06:10 PM UTC

Affected components

Application

Update timeline

  1. identified May 28, 2025, 06:10 PM UTC

    Due to an issue with one of our third party providers we're having some issues with Clarity Dashboards. It's likely that the data users will see across all Clarity Dashboards could be inaccurate until we have a fix out for this (as of right now, which dashboards are/are not properly working appears to be inconsistent so we cannot list out which dashboards are having issues). We're in contact with our provider and are actively working to resolve this issue. Please contact [email protected] if you have any questions!

  2. resolved May 29, 2025, 02:44 PM UTC

    This incident has been resolved.