Etail Solutions incident

Microsoft Outlook Outage

Ongoing since 07:09 PM UTC, affecting EVP Web Application and EVP RDP Application and 1 more.

identified Nov 12, 2026, 07:09 PM UTC

Microsoft is having a service outage affecting Outlook / Microsoft 365 email. Because of this, EVP can’t currently connect to Microsoft to send or receive email. What’s affected: Outgoing email: scheduled reports, notifications and documents sent by email, including purchase orders emailed to suppliers. Incoming email: automated tasks that read files from an email inbox, such as supplier inventory files, order files and tracking updates. What’s not affected: EVP itself is running normally. Order processing, inventory, channel integrations, and tasks that don’t use email keep working as usual.

Started
Nov 12, 2026, 07:09 PM UTC
Resolved
Ongoing
Duration
● 46m
Detected by Pingoru
Nov 12, 2026, 07:09 PM UTC

Affected components

EVP Web ApplicationEVP RDP ApplicationBatch Services

Update timeline

  1. identified Nov 12, 2026, 07:09 PM UTC

    Microsoft is having a service outage affecting Outlook / Microsoft 365 email. Because of this, EVP can’t currently connect to Microsoft to send or receive email. What’s affected: Outgoing email: scheduled reports, notifications and documents sent by email, including purchase orders emailed to suppliers. Incoming email: automated tasks that read files from an email inbox, such as supplier inventory files, order files and tracking updates. What’s not affected: EVP itself is running normally. Order processing, inventory, channel integrations, and tasks that don’t use email keep working as usual.

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