Episerver incident

Degraded Performance - CMS Edit Mode in DXP

Ongoing since 02:14 PM UTC, affecting North Europe and Sweden Central.

monitoring Oct 23, 2026, 02:55 PM UTC

System performance has returned to normal levels, and the degradation has subsided. Our team is closely monitoring the environment to ensure continued stability

Started
Oct 23, 2026, 02:14 PM UTC
Resolved
Ongoing
Duration
● 1h 26m
Detected by Pingoru
Oct 23, 2026, 02:14 PM UTC

Affected components

North EuropeSweden Central

Update timeline

  1. investigating Oct 23, 2026, 02:14 PM UTC

    We are investigating reports of elevated latency and intermittent errors affecting the CMS editing interface and background scheduled tasks across select DXP environments. We will continue to post updates as they come. Thank you for your understanding and cooperation.

  2. investigating Oct 23, 2026, 02:14 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 23, 2026, 02:41 PM UTC

    We have identified the root cause of the performance degradation and are actively working on a fix. We will share further updates as more information becomes available. Thank you once again for your understanding and cooperation.

  4. monitoring Oct 23, 2026, 02:55 PM UTC

    System performance has returned to normal levels, and the degradation has subsided. Our team is closely monitoring the environment to ensure continued stability

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