Episerver incident

Content Graph Performance Degradation

Minor Resolved View vendor source →

Episerver experienced a minor incident on October 9, 2026 affecting Optimizely Graph - APAC Region and Optimizely Graph - EMEA Region and 1 more component, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2026, 01:24 PM UTC
Resolved
Oct 09, 2026, 01:41 PM UTC
Duration
16m
Detected by Pingoru
Oct 09, 2026, 01:24 PM UTC

Affected components

Optimizely Graph - APAC RegionOptimizely Graph - EMEA RegionOptimizely Graph - NA RegionOptimizely Graph - UAEN Region

Update timeline

  1. investigating Oct 09, 2026, 01:24 PM UTC

    We have identified an issue affecting Content Graph. When content is published, cache eviction and webhook processing are not completing as expected. As a result, queries to Graph may return outdated content. Our team is actively investigating and we will provide an update as soon as we have more information.

  2. resolved Oct 09, 2026, 01:41 PM UTC

    The cache eviction and webhook delivery issues impacting Content Graph have been resolved. Stale content is no longer being served, and publishing workflows have returned to normal operation.