Resolved after 12 hours 29 minutes, affecting ODP Application and Data Ingestion and Processing and 1 more, on October 21, 2026.
The Snowflake issue affecting the EU region has been resolved. Data processing has caught up, and reports, exports, segments, and campaigns are working normally. Recurring campaigns paused during the incident have resumed, and they have completed their missed runs.
Affected components
Update timeline
- identified Oct 21, 2026, 07:07 PM UTC
ODP Reports, campaigns and exports are impacted due to a Snowflake EU incident. Real-time segments are unaffected.
- monitoring Oct 21, 2026, 10:25 PM UTC
Snowflake services in the EU are returning to normal operation. The data processing lag in ODP has cleared. We are monitoring the situation.
- resolved Oct 22, 2026, 07:36 AM UTC
The Snowflake issue affecting the EU region has been resolved. Data processing has caught up, and reports, exports, segments, and campaigns are working normally. Recurring campaigns paused during the incident have resumed, and they have completed their missed runs.
Your product runs on more than Episerver
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services