Is Episerver down?

Last checked 4m ago
Current status
Episerver has degraded performance

Active incident: Performance degration for image delivering, tracking and on…

Official status page: https://status.episerver.com · Polled every 5 minutes · 140 components tracked

Episerver is reporting degraded performance right now (last checked 4m ago). Services are up but slower or partially failing.

Real-time Episerver status, recent outages, and incident history — pulled directly from Episerver's official status page at https://status.episerver.com every 5 minutes. Pingoru tracks 140 Episerver services and has captured 28 incidents in the last 90 days (99.49% uptime). Get email, Slack, Discord, or webhook alerts the moment Episerver reports a new incident — free for 5 monitors, no credit card.

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Episerver uptime 99.49% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 20m
    Started Aug 06, 2026, 03:04 PM UTC
    TrackingOnline versions of mailingsHosting of images and files
    Timeline · 2 updates
    • investigating · Aug 06, 2026, 03:04 PM UTC

      We are currently investigating an issue with degraded performance for image delivery, processing of tracking requests and delivery of online version.

    • identified · Aug 06, 2026, 03:09 PM UTC

      We have put a mitigation at place, so the mentioned services should be fully available again. The problem started around 16:38 CEST. Mitigation was activated at 17:00 CEST. We are continuing to our investigation.

    Latest: We have put a mitigation at place, so the mentioned services should be fully available again. The problem started around 16:38 CEST. Mitigation was activated at 17:00 CEST. We are …

Recent outages & incidents

Past 90 days
  1. Resolved 4h 20m
    Started Aug 04, 2026, 01:11 PM UTC · Resolved Aug 04, 2026, 05:32 PM UTC
    E-mail dispatch
    Timeline · 4 updates
    • investigating · Aug 04, 2026, 01:11 PM UTC

      We are currently investigating an issue with degraded performance for email dispatch.

    • investigating · Aug 04, 2026, 01:27 PM UTC

      The problem has been identified and a partial workaround has been applied. We are still working on a full solution.

    • monitoring · Aug 04, 2026, 04:08 PM UTC

      The problem has been resolved. Unfortunately the Online Versions were impacted between 17:30 and 18:00 CEST as well. We are now monitoring the system.

    • resolved · Aug 04, 2026, 05:32 PM UTC

      No further problems have been observed.

    Latest: No further problems have been observed.

  2. Resolved 13h 33m
    Started Aug 03, 2026, 02:30 AM UTC · Resolved Aug 03, 2026, 04:04 PM UTC
    Optimizely Analytics (Netspring)
    Timeline · 4 updates
    • investigating · Aug 03, 2026, 02:30 AM UTC

      We are currently investigating an issue affecting our Netspring service (Netspring customers only). We will continue to provide timely updates as they become available.

    • investigating · Aug 03, 2026, 01:46 PM UTC

      We are continuing to investigate the issue. Thank you for your patience!

    • identified · Aug 03, 2026, 02:11 PM UTC

      We have identified the underlying cause of the issue affecting the Netspring service and are actively working toward resolution. We will continue to provide timely updates on our progress as they become available.

    • resolved · Aug 03, 2026, 04:04 PM UTC

      The issue affecting the Netspring service has been resolved, and service has been restored to normal operation.

    Latest: The issue affecting the Netspring service has been resolved, and service has been restored to normal operation.

  3. Resolved 2h 17m
    Started Jul 31, 2026, 05:53 PM UTC · Resolved Jul 31, 2026, 08:10 PM UTC
    LibraryPlanRequests
    Timeline · 4 updates
    • investigating · Jul 31, 2026, 05:53 PM UTC

      We're aware that the Home Page, Plan module, and Requests module in CMP are currently not loading for some customers. Our team is actively investigating the root cause. We'll post an update here as soon as we know more — thanks for bearing with us.

    • identified · Jul 31, 2026, 06:39 PM UTC

      The issue has been identified and a fix is being implemented.

    • monitoring · Jul 31, 2026, 07:31 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Jul 31, 2026, 08:10 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 1h 10m
    Started Jul 29, 2026, 07:35 PM UTC · Resolved Jul 29, 2026, 08:46 PM UTC
    ODP ApplicationCampaignsPortal UI
    Timeline · 2 updates
    • investigating · Jul 29, 2026, 07:35 PM UTC

      Optimizely ODP App, ODP Campaigns, and OCP Portal UI are currently unavailable in the US region. We are investigating and will provide an update shortly.

    • resolved · Jul 29, 2026, 08:46 PM UTC

      The issue has been resolved.

    Latest: The issue has been resolved.

  5. Resolved 3h 15m
    Started Jul 23, 2026, 03:26 PM UTC · Resolved Jul 23, 2026, 06:41 PM UTC
    Optimizely Identity
    Timeline · 3 updates
    • investigating · Jul 23, 2026, 03:26 PM UTC

      We're aware of an issue affecting access to some products, caused by a disruption with our identity provider (Okta). We're engaged with Okta support and working to restore service. Updates to follow as soon as possible.

    • identified · Jul 23, 2026, 05:51 PM UTC

      We have identified an issue stemming from a disruption with our identity provider. We are seeing some improvement as we work to mitigate the problem and we continue to work with them on a full resolution.

    • resolved · Jul 23, 2026, 06:41 PM UTC

      The disruption with our identify provider has been resolved. Thank you for your patience with this issue.

    Latest: The disruption with our identify provider has been resolved. Thank you for your patience with this issue.

See the full Episerver outage history

20 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 25 incidents View full outage history →