Epicor incident

Prophet 21 - Canada

Maintenance Resolved View vendor source →

Epicor performed scheduled maintenance on July 25, 2026 affecting Prophet 21 and Prophet 21 - Canada and 1 more component, lasting 4h 5m. The full update timeline is below.

Started
Jul 25, 2026, 03:00 AM UTC
Resolved
Jul 25, 2026, 07:05 AM UTC
Duration
4h 5m
Detected by Pingoru
Jul 25, 2026, 03:00 AM UTC

Affected components

Prophet 21Prophet 21 - CanadaProphet 21 - CanadaProphet 21Prophet 21Prophet 21Prophet 21Prophet 21Prophet 21Prophet 21

Update timeline

  1. in progress Jul 25, 2026, 03:00 AM UTC

    Prophet 21 - Canada is scheduled for the major Production upgrade to 2026.1 starting: From: Friday, July 24, 10:00 PM Local Datacenter Time To: Saturday, July 25, 8:00 AM Local Datacenter Time Your Production system will be unavailable for several hours during this time, so please plan accordingly. An all-clear message will be posted when the upgrade has been completed. Note: The Production upgrade does not apply to Flex Option customers who have deferred their upgrade.