EMQ Technologies incident

GCP Mumbai (asia-south1) Network Connectivity Issues

EMQ Technologies is currently experiencing a minor incident affecting EMQX DedicatedFlex, which began 5h ago. The vendor's full update timeline is below.

Started
Jun 19, 2026, 06:57 AM UTC
Resolved
Ongoing
Duration
● 5h 4m
Detected by Pingoru
Jun 19, 2026, 06:57 AM UTC

Affected components

EMQX DedicatedFlex

Update timeline

  1. investigating Jun 19, 2026, 06:57 AM UTC

    We have identified an external network issue affecting some deployments hosted in Google Cloud Mumbai (asia-south1). Starting at approximately 06:30 UTC on June 19, 2026, we observed intermittent network instability impacting multiple deployments in the region. Customers may experience increased latency, packet loss, or temporary connectivity disruptions. The issue appears consistent with an ongoing Google Cloud networking incident affecting traffic originating from Mumbai and surrounding areas. We are actively monitoring the situation and will provide updates as more information becomes available. Reference: https://status.cloud.google.com/incidents/5fGQt4VbkDnr3Yp8PXPr

  2. identified Jun 19, 2026, 06:57 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jun 19, 2026, 07:02 AM UTC

    We are continuing to work on a fix for this issue.

  4. identified Jun 19, 2026, 07:04 AM UTC

    We continue to monitor an external network issue affecting connectivity to some deployments hosted in Google Cloud Mumbai (asia-south1). Based on current observations, the impact primarily affects cross-region traffic to Mumbai. Customers connecting from other regions, including Singapore, may experience increased latency or intermittent connectivity issues. Traffic originating within India appears to be operating normally. The issue is consistent with an ongoing Google Cloud networking incident. EMQX Cloud services remain operational, and we are closely monitoring the situation while awaiting further updates from Google Cloud.