Is EMQ Technologies down?

We have detected AWS network issues in the us-west-2 (US West - Oregon) region, which may cause client disconnections or frequent reconnects for some services in this region. We are actively monitoring the network status and recommend that affected services check client connectivity and reconnection behavior.

AWS has completed mitigation work for the network connectivity issue affecting multiple services in the us-west-2 (US West - Oregon) region. Service connectivity is continuing to recover, with error rates and connection timeouts decreasing as network routes are restored. The issue has not yet been fully resolved. We will continue monitoring AWS recovery progress and affected EMQX Cloud services.

We are continuing to work on a fix for this issue.

AWS has confirmed that the network connectivity issue affecting multiple services in the us-west-2 (US West - Oregon) region has been fully resolved. All network routes have been restored, and AWS services are operating normally. We will continue monitoring the region and the status of affected EMQX Cloud services to ensure continued stability.

AWS has confirmed that the network connectivity issue affecting multiple services in the us-west-2 (US West - Oregon) region has been fully resolved. All network routes have been restored, and AWS services are operating normally. Our monitoring also indicates that affected EMQX Cloud services have remained stable.

We have identified an external network issue affecting some deployments hosted in Google Cloud Mumbai (asia-south1). Starting at approximately 06:30 UTC on June 19, 2026, we observed intermittent network instability impacting multiple deployments in the region. Customers may experience increased latency, packet loss, or temporary connectivity disruptions. The issue appears consistent with an ongoing Google Cloud networking incident affecting traffic originating from Mumbai and surrounding areas. We are actively monitoring the situation and will provide updates as more information becomes available. Reference: https://status.cloud.google.com/incidents/5fGQt4VbkDnr3Yp8PXPr

The issue has been identified and a fix is being implemented.

We are continuing to work on a fix for this issue.

We continue to monitor an external network issue affecting connectivity to some deployments hosted in Google Cloud Mumbai (asia-south1). Based on current observations, the impact primarily affects cross-region traffic to Mumbai. Customers connecting from other regions, including Singapore, may experience increased latency or intermittent connectivity issues. Traffic originating within India appears to be operating normally. The issue is consistent with an ongoing Google Cloud networking incident. EMQX Cloud services remain operational, and we are closely monitoring the situation while awaiting further updates from Google Cloud.

Google Cloud has resolved the underlying network issue affecting connectivity to deployments hosted in Mumbai (asia-south1). We have continued monitoring our services following Google's recovery announcement and have observed normal network performance with no further impact. This incident is now considered resolved. Reference: https://status.cloud.google.com/incidents/5fGQt4VbkDnr3Yp8PXPr

We have detected elevated network and infrastructure-related alerts affecting some EMQX Cloud deployments in the Azure West US 2 region. Customers with deployments in this region may experience increased latency, intermittent connectivity, or connection timeouts when accessing EMQX Cloud services. According to Azure’s service health update, the issue is related to a power event impacting underlying infrastructure in the West US 2 region. We are continuously monitoring the affected EMQX Cloud services and Azure’s mitigation progress. For more information, please refer to the Azure status page: https://azure.status.microsoft/en-us/status We will continue to monitor the situation and provide updates as progress is made. Thank you for your understanding.

Azure has provided an update indicating significant improvements following the power event that impacted underlying datacenter infrastructure in the West US 2 region. Several dependent Azure services have recovered, including Azure Kubernetes Service, Azure Storage, Azure Monitor, Log Analytics, Azure Container Registry, and other infrastructure services. We are continuing to observe service recovery for affected EMQX Cloud deployments in this region and are monitoring service health closely. Customers may still experience intermittent latency or connectivity issues while Azure continues mitigation efforts for remaining affected services. For more information, please refer to the Azure status page: https://azure.status.microsoft/en-us/status We will continue to monitor the situation and provide updates as progress is made. Thank you for your understanding.

The service degradation affecting some EMQX Cloud deployments in the Azure West US 2 region has been resolved. According to Azure’s latest update, the underlying Azure service disruption occurred between 04:24 UTC and 20:18 UTC on 29 May 2026 and was caused by severe weather in the region, including lightning strikes, which resulted in utility power loss and related cooling issues across multiple datacenter buildings. During the incident, customers with EMQX Cloud deployments in this region may have experienced increased latency, intermittent connectivity, connection timeouts, elevated error rates, or temporary service accessibility issues. Azure has confirmed that power has been fully restored and that the remaining affected services have recovered after continued monitoring. We have also observed that affected EMQX Cloud services in this region have returned to normal operation. For more information, please refer to the Azure status page: https://azure.status.microsoft/en-us/status We apologize for any inconvenience caused and thank you for your patience and understanding.