EMQ Technologies incident
Network Issues in GCP us-central1 Region
EMQ Technologies experienced a notice incident on September 1, 2026 affecting EMQX DedicatedFlex, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 01, 2026, 03:20 PM UTC
We have detected network connectivity issues in the GCP us-central1 region, which may affect some EMQX Cloud services in this region. We are actively investigating the issue and monitoring the status of affected services. Further updates will be provided as more information becomes available.
- resolved Sep 01, 2026, 04:54 PM UTC
The network connectivity issue affecting access to EMQX Cloud services in the GCP us-central1 region has been resolved. During the incident, connections to us-central1 from other cloud providers or geographic regions may have experienced network timeouts and packet loss. Connections within the same cloud provider and region were not affected. Service connectivity has returned to normal, and we will continue to monitor the environment to ensure stability.