Resolved after 44 minutes, affecting HR Software, on November 12, 2025.
Our engineers have identified the root cause and are currently working to resolve.
Affected components
HR Software
Update timeline
- investigating Nov 12, 2025, 08:24 AM UTC
Our engineers are currently investigating an issue causing the Hero Time Clock app to hang at the loading screen for kiosk users. Thank you for your patience.
- identified Nov 12, 2025, 08:25 AM UTC
Our engineers have identified the root cause and are currently working to resolve.
- resolved Nov 12, 2025, 08:45 AM UTC
This incident has been resolved. Thank you.
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