EmploymentHero incident

Payroll - STP report submission error.

Resolved after 10 minutes, on December 4, 2025.

resolved Dec 04, 2025, 12:46 AM UTC

This issue has been resolved. Customers who received the error can retry and their submission will successfully complete. Thank you.

Started
Dec 04, 2025, 12:36 AM UTC
Resolved
Dec 04, 2025, 12:46 AM UTC
Duration
10m
Detected by Pingoru
Dec 04, 2025, 12:36 AM UTC

Update timeline

  1. investigating Dec 04, 2025, 12:36 AM UTC

    Our engineers are currently investigating reports of errors when submitting STP reports. Thank you.

  2. resolved Dec 04, 2025, 12:46 AM UTC

    This issue has been resolved. Customers who received the error can retry and their submission will successfully complete. Thank you.

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