EmploymentHero incident

Payroll - STP report submission error.

Notice Resolved View vendor source →

EmploymentHero experienced a notice incident on December 4, 2025, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2025, 12:36 AM UTC
Resolved
Dec 04, 2025, 12:46 AM UTC
Duration
10m
Detected by Pingoru
Dec 04, 2025, 12:36 AM UTC

Update timeline

  1. investigating Dec 04, 2025, 12:36 AM UTC

    Our engineers are currently investigating reports of errors when submitting STP reports. Thank you.

  2. resolved Dec 04, 2025, 12:46 AM UTC

    This issue has been resolved. Customers who received the error can retry and their submission will successfully complete. Thank you.