EmploymentHero experienced a major incident on December 4, 2025 affecting HR Software, lasting 5h 19m. The incident has been resolved; the full update timeline is below.
Affected components
HR Software
Update timeline
- investigating Dec 04, 2025, 12:03 PM UTC
We are urgently investigating this issue
- identified Dec 04, 2025, 02:03 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 04, 2025, 03:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 04, 2025, 05:22 PM UTC
This incident has been resolved.