EmploymentHero incident
HR - 503 error when making a request to HR Open API.
Minor Vendor's status page →
Resolved after 1 hour 30 minutes, affecting HR Software, on December 16, 2025.
This issue has been resolved and the API is functioning as expected. Thank you.
Affected components
HR Software
Update timeline
- investigating Dec 16, 2025, 10:21 PM UTC
Our engineers are currently investigating the cause of the 503 error when making a request to the HR API. Thank you for your patience.
- investigating Dec 16, 2025, 11:10 PM UTC
Our engineers are continuing to investigate this issue.
- identified Dec 16, 2025, 11:43 PM UTC
Our engineers have identified the issue and are currently working on a resolution.
- resolved Dec 16, 2025, 11:52 PM UTC
This issue has been resolved and the API is functioning as expected. Thank you.
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