EmploymentHero incident

HR - Time off page is currently not loading

Major Resolved View vendor source →

EmploymentHero experienced a major incident on January 14, 2026 affecting HR Software, lasting 2h 21m. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2026, 02:40 PM UTC
Resolved
Jan 14, 2026, 05:02 PM UTC
Duration
2h 21m
Detected by Pingoru
Jan 14, 2026, 02:40 PM UTC

Affected components

HR Software

Update timeline

  1. investigating Jan 14, 2026, 02:40 PM UTC

    We are urgently investigating this issue

  2. investigating Jan 14, 2026, 02:49 PM UTC

    We are currently investigating this issue. This is impacting some users who are accessing the Time Off page in HR. In the interim all leave can still be submitted and approved via the "My time off page" and via the EH mobile app

  3. resolved Jan 14, 2026, 05:02 PM UTC

    This incident has been resolved.