EmploymentHero incident

Investigating: Issue accessing employee files

Ongoing since 11:41 PM UTC, affecting HR Software.

investigating Oct 25, 2026, 11:41 PM UTC

Our Product Team is aware of an issue affecting a small group of users, who may be unable to access employee files in the HR platform. They are investigating as a priority. We’ll share an update as soon as we have more information, or once this is resolved. If you have any questions in the meantime, please reach out to our team.

Started
Oct 25, 2026, 11:41 PM UTC
Resolved
Ongoing
Duration
● 5m
Detected by Pingoru
Oct 25, 2026, 11:41 PM UTC

Affected components

HR Software

Update timeline

  1. investigating Oct 25, 2026, 11:41 PM UTC

    Our Product Team is aware of an issue affecting a small group of users, who may be unable to access employee files in the HR platform. They are investigating as a priority. We’ll share an update as soon as we have more information, or once this is resolved. If you have any questions in the meantime, please reach out to our team.

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